Comprehensive Client Management

A powerful client management system, that includes:

  • Easy client management, including adding, editing, and client statuses (for order processing and searching, i.e. Connected, Cancelled, Dispatched, Sent to Dispatch, Re-qualified, Waiting on Connection and many more);
  • Client notes history (i.e. your customer resource managers track all calls, comments and work done for client);
  • Searching by surname, status, client & service status, IMEI, SIM, phone number, plan, invoice number, ID, user name, IP Address, etc.;
  • Management of system users, a large amount of features relate to users, giving them different levels of access. Administrator and Super User accounts included;
  • User messaging system which allows email-like features within the system;
  • Notices section enables the administrator to show generic messages on one or many users’ home pages;
  • Management of your system communication templates, MSN's and SIM's, AGVC link utilisation, and user IP access list;
  • Display and searching of your expiring clients’ for retention purposes, show today’s, tomorrow’s, next week’s, next month’s and monthly for the next 6 month’s clients.

« Go Back

Background Image

Millions of residential and commercial customers are billed every month using EAP!


Subscribe to our Newsletter

Get alerted of new products, product updates, and more!

Call today to discuss your requirements and organise a demo!

1300 322 666

1/6 Booran Drive, Slacks Creek QLD 4127
info@ecconnect.com.au
Toggle Map